I’m currently sitting on roughly 45 names of customers who have purchased one or more of our books over the last 3 years, but have yet to download them. (For privacy reasons, I won’t include their names here.) This can happen for a variety of reasons, including email delivery issues, misunderstanding the process, and plain old forgetting!
If you think this may apply to you, we’ve published a useful article on our website that outlines the process of purchasing and downloading our books, which should help for those of you who are not sure what to do:
Please feel free to contact me if you need clarification about whether this reminder applies to you, or if you’re still not sure about the download process.